Private Jet Charter Customer Reviews
Great service! A1 Job
The trip from start to end was flawless. Service was “A+”
I needed a plane short notice and they came through at the right time, at the right price. Very pleasurable experience. Highly recommend.
Excellent professional service – very responsive. Justin was outstanding ! We will be back for our future flights.
Justin made the entire process super easy and it was a great flight. Got on and got off without the hassles of regular flights Worth every penny. Was initially worried about how the process would work, but we will be booking with you again!
Courteous and ahead of schedule, very nice people. Thank you
Everything went like clockwork!
Justin was very responsive and so helpful! Our trip went completely as planed.
Everything was great and the flight was perfect and thank you and see y’all soon.
Quick response to request. Easy to deal with and confirm flight. Great crew and flight!
Justin was very patient and responsive, available 24/7 to answer questions. We made a couple of changes to our passenger list and departure airport, and Justin was able to work in the changes no problem! Captain and crew were very welcoming, jet was immaculate and stocked just as expected. Smooth flight, and the captain was even able to accommodate a last minute request to circle our project area before landing. Finally, the crew’s expertise allowed us to land a large jet on a short, narrow runway.
Fast response, great customer service!
We truly recommend Mercury Jets! Outstanding service and staff (especially Cade). It was an excellent choice for our trip! We will definitely fly with Mercury next time! 👍
Great service and communication. Executed in time and no issues at all. Also best price on the market.
Chartered a Hawker 400xp for a customer from NYC to Miami. Great professional service and awesome aircraft.
We booked a flight from San Fransico to Providence last month and it was easily one of the best experiences Ive had. Not only was the aircraft interior impeccable and the catering exactly as I ordered but the crew was absolutely amazing. They even allowed us stay on the aircraft a little while longer just so we could relax and get ready after the long journey. From the time I called to book to the time we landed everything was taken care off. Would recommend highly to each and every person.
I was very pleased with the service from Mercury Jets, because they made my family vacations unforgettable. We had the flight from Fort lauderdale airport to Exuma Bahamas it was awesome.
Excellent flights and service was very friendly. The new design of seats give you plenty of room. I am 6ft 3ins and 23st and had plenty of room. Well impressed as they are normally known to have the least seat pitch. Would definitely fly with them again as first choice to Tenerife.
Flew to Madeira, plane wasn’t full so had seats with good leg room, flight on time and no problems. Had a 3 hr delay on the way back due to technical problems but happy to wait than have a duff plane.
I flew to Tenerife with my 6 yr old daughter and I couldn’t of asked for a better service, they was great with her and was coming over to us to chat to her to make sure she was okay, on the way home one offered a hot water bottle because it was cold, and then because it was a night flight made her a bed up on the seats to let her get some sleep! Thank you so much!
great airline… good customer service and great flights
Highly recommend this company. Everything was taken care of. Everything was explained well and upfront. Nice clean plane. Great pilots.
Great flight both way to and from the Bahamas. quick and easy and the pilots were very nice!
Everything was very professional, Laura was very nice and helpful, she helped sort out all the requirements so we were extremely satisfied.
On short notice, I was able to secure a flight the day after Thanksgiving. Excellent pilot and plan. Great experience and my coordinator, Christian was very helpful and tailored the itinerary to meet my needs. I will use them again!
Great to work with, everything from start to finish went great, we were very satisfied and will do again. The treat box for everyone was great. Thank you
Great flight experience from start to finish Thanks
Frank did a fantastic job and took care of our last minute needs!
christian was very responsive and immediately available for a short notice trip. would reccomend him anytime
The flight was wonderful. The pilot and assistant made us feel comfortable and the dog was well cared for.
Thanks to all!!
Everything went according to plan and Justin was great to work with!
Great experience booking first private jet, while in a very stressful circumstance! Zack was very responsive and assisted us every step of the way! Do not hesitate to reach out to them for too level service and competitive pricing!
Zach was super responsive and found me a great deal. The plane was in great shape and the crew was fantastic.
Amazing level of service, just perfect from A to Z.
I miss this airline so much, had some great trips withem. The best crew and never cancelled on me.
Had an amazing experience flying from TEB to PBI with Mercury Jets. Got an unexpected yet very nice upgrade from the initially booked Citation CJ2 to a Lear 60. They also had our car waiting for us by the jet when we arrived. The way flying private was meant to be!
I had a flight booked for my boss with another provider. Morning of the flight they said the aircraft had a mechanical and we need to pay more for a different one.A friend recommended Mercury Jets and they provided an Lear 60 within hours. Great customer service, my boss was happy with his flight. Highly recommended!
We needed a charter from FXE to TEB for one of our executives and Mercury Jets made it happen within 2 hours. Thank you!
Excellent Service! Pamela did a great job with a flight for my principal from Miami to New York.
Got a deal on a flight to Malaga and the service has been great.
I took a flight from Luton to Rome and it was excellent value for money. Staff were attentive and cheerful. Would fly again
Flew back from Gran Canaria last week and were very happy with the flight.
Our flights were on time and the crew were very friendly. Will definitely use again and recommend to friends and family!
I flew to Malaga last week and had no problems at all. Flights were cheap so you get what you pay for in my opinion